Customer Feedback

Here at Kindertons we strive to ensure our customer’s journey is an exceptional one.
We encourage all of our customers to provide us with feedback to enable us to continue offering an excellent service and also to improve upon the processes we have in place.

I did not ask to have an accident, but Kindertons have taken all the stress related to an accident away. I would certainly recommend Kindertons to friends and family if the need arises.
Freeindex Review

From my first contact with Kindertons everything went smoothly, from picking up my car to organizing a hire car for me. They ensured that the car was suitable for my business. The garage that repaired my car were also excellent and the car came back in showroom condition. Kindertons really took away all the hassle with dealing with the other insurance company. Thank you
Google Review

First class service sorted all problems great app always there when I emailed.
Freeindex Review

After being crashed into but a new driver. I contacted Kindertons via my insurance company, who swiftly sorted everything out for me and they got me back on the road straight away with a hire vehicle, they kept me informed every step of the way and gave me excellent customer service and kept me informed every step of the way. I cannot fault them at all and am very glad I used them. Thank you Kindertons.
Google Review

I have had a fantastic dealing with kindertons, my car was crashed into on a Sunday and by 3pm Monday I had a hire car delivered to my door. The guy who delivered the car explained everything and was really polite. The hire car was fantastic it was a 15 plate Peugeot 308 and I was highly impressed. Kindertons where always at the end of the phone for any queries I had and the app is a brilliant idea and so much easier than emails. When I purchased my new car kindertons happily came and picked up the hire car the next day, yet again the guy was polite, both times I had a phone call to say he was on his way and how long he would be. I would highly recommend kindertons to anyone that's in the same situation I was in. Thank you for making my life easier in a difficult time
Freeindex Review

I've had a few crashes in my driving career. After a driver drove into my parked vehicle and left the seen (but luckily we had a witness). Kindertons stepped in and sorted absolutely everything out for me. I described what happened once, to one person and they did the rest. Very very stress free and I would recommend and use again!
Google Review

I'm not really one for reviews but after the service and hard work of Kindertons I couldn't not. I had an accident that wasn't my fault, Kindertons sorted the whole claim for me from hire to repairs to injury. The service provided was 2nd to none and would recommend them to anyone. The other party accepted liability at the scene and then decided he would deny but Kindertons sorted that for me and I wasn't affected. They also have a handy app which I had on my phone to allow me to see what was going on with my claim and they even sent me updates to that. Saved me a fortune in phone calls!! Thank you Kindertons for all your help.
Yell Review

The service I have had since my accident has been outstanding. Everyone I have spoken with has been polite and helpful, taking me through the process so that I feel very well cared for and supported. I can't recommend them enough.
Freeindex Review

After a non fault accident I was recommended Kindertons by a friend as the company that was handling the claim was not so helpful and taking there time dealing with my claim. Switching to Kindertons turned out to be an excellent choice. I was given an appropriate replacement car. Delivery service was exceptional. Needing a car at 8am in the morning the depot manager arranged for it to be delivered at 7.30am . This being done by the delivery driver before his normal start time. During phone calls customer service was polite helpful and exceptional. When delivering the car back the team member Donna was very helpful and polite. The claim was handled by team member Adam who was always polite and helpful. Exceptional web page that lets you follow the progress of your claim. This short review is only a small reflection on how pleased I was with the service I would most definitely recommend Kindertons.
Yell Review

Fantastic company. Couldn't be more helpful. Fast delivery of car. Very friendly staff. Lovely clean cars. Wouldn't use anyone else and will definitely be recommending. I had two great guys that delivered and collected car. Had plenty of time to show me how everything worked on car.
Freeindex Review