If any of your customers damage their vehicle as a result of an accident, we will arrange for an engineer to inspect the vehicle. On inspection, they will assess the damage, provide an estimated cost for repair and confirm whether the repair is deemed to be economical.
"All repairs undertaken by our network repairers are guaranteed for three years or for the balance of the manufacturer's warranty."
Where our assessors confirm the vehicle is repairable, we will instruct one of our 165 fully approved and contracted network repairers to carry out the necessary repairs. They are geographically spread across the UK, providing full nationwide coverage.
If the vehicle is deemed a total loss, we will use the engineer's valuation and agree an appropriate settlement with the customer.
Did you know?
The Kindertons Group are the only repair management company to offer a bespoke black cab repair network.
Repair Network Standards
Each of our network repairers have BS10125 accreditation or hold at least one vehicle manufacturer approval. Our repairers are regularly audited by us and in most cases by their BS10125 auditor, their Manufacturer Scheme Auditor and other work providers’ Auditor. This ensures the highest standard of repairs are consistently undertaken.